FAQ

What People Often Ask

Where are your service areas?
At PawznPolish, we’re delighted to serve Dorval, Candiac, Brossard, Montreal, Longueuil, Westmount, Mount Royal, Beaconsfield, Boucherville, Lachine, Lasalle, Dollard-Des Ormeaux, Outremont, Griffintown, Saint-Henri, Old Montreal, Saint-Laurent, St-Bruno-de-Montraville, Côte-des-Neiges, Pointe Claire, Hampsted, Cote Saint Luc, Chateauguay. But the best part? We’re expanding quickly! Soon, our mobile grooming vans will be making their way across all of Montreal, so no matter where you are, your pet’s grooming needs will be just a call away.

Scheduling with PawznPolish is quick and easy! Simply click the “Book Now” button on our website, choose your desired grooming package, and follow the prompts to complete your booking. You can also reach out to us via phone or email, and we’ll assist you in finding a convenient time and date for your pet’s grooming session. Payment is processed during the booking process, ensuring a seamless experience from start to finish!

Definitely! Your pet’s safety and comfort are our highest priority at PawznPolish. Our experienced groomers are trained to handle dogs of all temperaments and sizes with gentle care. We use pet-safe, high-quality products and provide a calm, stress-free environment to ensure your dog enjoys a safe and positive grooming experience.

The duration of the grooming session depends on your dog’s size, breed, and coat condition, but typically it takes 1 to 3 hours. We’ll give you an estimated time when you book. Rest assured, we never rush the process—your pet’s safety, comfort, and the quality of their grooming are our top priorities.

We’re happy to accommodate dogs with special needs, including seniors, puppies, or those with health issues. When booking, please share any concerns, and we’ll adjust the grooming to suit your pet’s specific needs. Our mobile grooming van is fully equipped with the right tools and products to ensure a safe and comfortable experience for every dog.

Yes, we offer discounts for first-time customers and returning clients. We also have a loyalty program that rewards repeat customers with discounts on future grooming sessions. Just ask for more details when booking!

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